Process Automation
IT process automation (ITPA) involves the use of technology to automate the execution of repetitive and time-consuming tasks and processes in the IT department. This can include tasks such as provisioning and deployment of new systems, monitoring and maintenance of existing systems, and reporting and analysis of data.
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Process templates are created to describe some aspect of
a process, a process landscape, process flow, process
solution, or state. In enterprise architecture, these
would be called artifacts
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